Shipping policy

We strive to process and deliver your orders as quickly as possible.

🕘 Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday).
Orders are not shipped or delivered on weekends or holidays.

 

📦 Shipping Time

Due to high demand and international shipping, delivery times may vary.

Estimated delivery time:

  • Europe: 7–14 business days
  • United Kingdom: 7–14 business days
  • North America (USA & Canada): 7–18 business days
  • Rest of the world: 10–20 business days

Please note that delivery times are estimates and may vary depending on your location and local customs.

💰 Shipping Costs

We offer free standard shipping on all orders.

 

🔍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.

 

🐢 Delays

Shipping times may occasionally be affected by factors outside of our control, such as customs delays, high demand, or carrier disruptions.

We appreciate your patience and understanding.

 

📍 Incorrect Address

Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

 

📦 Lost or Stolen Packages

If your package is lost or significantly delayed, please contact us at support@fuzzlypet.com.
We will do our best to assist you and find a solution.

 

✉️ Contact

If you have any questions about your order, feel free to contact us at:
support@fuzzlypet.com.