Shipping policy
We strive to process and deliver your orders as quickly as possible.
🕘 Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday).
Orders are not shipped or delivered on weekends or holidays.
📦 Shipping Time
Due to high demand and international shipping, delivery times may vary.
Estimated delivery time:
- Europe: 7–14 business days
- United Kingdom: 7–14 business days
- North America (USA & Canada): 7–18 business days
- Rest of the world: 10–20 business days
Please note that delivery times are estimates and may vary depending on your location and local customs.
💰 Shipping Costs
We offer free standard shipping on all orders.
🔍 Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.
🐢 Delays
Shipping times may occasionally be affected by factors outside of our control, such as customs delays, high demand, or carrier disruptions.
We appreciate your patience and understanding.
📍 Incorrect Address
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
📦 Lost or Stolen Packages
If your package is lost or significantly delayed, please contact us at support@fuzzlypet.com.
We will do our best to assist you and find a solution.
✉️ Contact
If you have any questions about your order, feel free to contact us at:
support@fuzzlypet.com.